November 2023
Privacy statement for clients and customers of Islamic Council
Islamic Council is committed to protecting your privacy.
This Privacy Statement sets forth our current privacy practices regarding the information we collect when you or your computer interact with Islamic Council and all our initiatives.Â
By accessing our services including our online services and our website, you acknowledge and fully understand our Privacy Statement and freely consent to the information collection and use practices described in this Privacy Statement.
In this Privacy Statement references to “we”, “us” and “our” are to Islamic Council and all our initiatives. References to “our Website/s” or “the Website/s” are to Islamic Council and all our initiatives.Â
As a “data controller” we are responsible for deciding how we process personal data about you. We take your privacy seriously and we are fully committed to protecting your personal data at all times. We will only process your personal data in accordance with applicable data protection laws, adhering to the principles (as applicable) contained in the GDPR.
Islamic Council does not share personal data with any other organisation for marketing purposes and we do not sell personal data.Â
We have written this privacy statement to inform you about why we collect and use personal data when you share it with us, in what circumstances we may share your personal data with another organisation, and your individual rights with regard to your personal data.
We are committed to being fully open and honest to you about why we collect and use personal data. This is the right thing to do and it will also help you understand and exercise your rights over your personal data.
Our Data Protection Officer (DPO) is responsible for ensuring that this privacy notice is maintained.
That post is held by Dawood Drankai, the Case Operations Manager.Â
What information we collect and how
The information we collect online and offline may include the following:
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When we might gather personal information
We have 5 points of information gathering during an application process that involves personal data
Type of information gathered
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Legal basis for gathering personal data
Data may be captured for purposes set out in our Data Protection and Privacy Policy, such as:
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How long we hold Information
We may hold information for a period after its use has been fulfilled and this also includes closing any cases that were opened with us.
The following information shows the different categories of client or customer personal data we hold and how long we hold that data:
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How we hold personal data
Islamic Council holds personal data on the following storage devices and services for data that it captures:
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What we do with your personal information
We use information gathered to provide clients and customers with the best possible service.
Additionally, we use cookies and the data you give us to build a statical picture of the service we offer or to keep in contact with you throughout the process. This includes holding online or in person meetings, making telephone calls and sending messages to the numbers and contacts that you provide.
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Cookies
Our website uses cookies for statistical analysis, to improve user experience, to monitor user behaviour and to alter information presented to users based on their preferences. Any information gathered by our use of cookies is compiled on an aggregate, anonymous basis. We do not otherwise track any information about your use of other websites. We will not share your data with any third party.
Most web browsers automatically accept cookies; however, you may delete, or disable cookies in your browser settings. Please note that you may not be able to take full advantage of a website if you disable cookies.
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Analytical research
Google Analytics/Double Click
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Your rights
You may make a formal request for access to personal data and/or special category data that we hold about you at any time. This is known as a Subject Access Request. Such a request must be made in writing, and we must respond within one month. Please note that under the GDPR we are permitted to extend the one-month period for responding by an additional two months where, in our view, your request is complex or numerous in nature.
Under certain circumstances, by law you also have the right to request:
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You also have the right to object where we are processing your personal information for direct marketing purposes.
We have a duty to investigate the matter within a reasonable time and take action where it is deemed necessary. Except for the purposes for which we are sure we can continue to process your personal data; we will temporarily stop processing your personal data in line with your objection until we have investigated the matter.
If we agree that your objection is justified in accordance with your rights, we will permanently stop using your data for those purposes. Otherwise, we will provide you with our justification as to why we need to continue using your data.
We keep our privacy statement under regular review and we will place any updates on this web page. If material changes are made, we will place a prominent notice on our website.
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This privacy statement was last updated on November 2023.
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If you have questions regarding information, we hold about you or our Privacy Statement, its implementation, failure to adhere to this privacy statement and/or our general practices, please contact our Data Protection Officer.
Email: [email protected]
Post: Data Protection Officer, Islamic Council, Floor 3, London Muslim Centre, 92 Whitechapel Road, London, E1 1JQ
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